Privacy Notice

1. Who we are

This Privacy Notice explains how Serhii Anfilov (“we”, “us”, or “our”), operating under the trading name Atello, collects, uses, and protects your personal data. For the purposes of applicable data protection law, Serhii Anfilov is the data controller.

2. Data we collect

We may collect the following categories of personal data:

• Account information: name, email address, password, profile photo, and company details you provide.
• Usage data: feature usage, logs, preferences, and device identifiers.
• Content you create: notes, documents, tasks, generated images, uploaded files, and other content you add to the Service.
• Communication data: support messages, feedback, and survey responses.
• Technical data: IP address, browser type, operating system, and cookies or similar technologies.

3. How we use your data

We use your personal data for the following purposes:

• to create and manage your account and provide the Service;
• to process payments and subscriptions through our Merchant of Record, Paddle;
• to maintain security, prevent fraud, and troubleshoot issues;
• to communicate with you about updates, support, and marketing (where you have consented);
• to improve the Service and understand how users interact with it.

4. Legal basis

We process your data based on one or more of the following legal grounds: performance of a contract with you, our legitimate interests in operating and improving the Service, compliance with a legal obligation, or your consent (for example, for marketing emails or cookies).

5. Who we share data with

We share your data only with trusted recipients:

• Paddle.com — our Merchant of Record, which processes payments, subscriptions, tax compliance, invoicing, and related customer inquiries.
• Service providers — hosting, analytics, customer support, and other operational tools that help us deliver the Service.
• Professional advisers — legal or accounting professionals when required.
• Authorities — if required by law or to protect our rights.

6. Data retention

We retain your personal data for as long as your account is active or as needed to provide the Service. Once no longer necessary, we delete or anonymize your data, except where we are required to retain it by law.

7. Your rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, or to request a copy of your data in a portable format. You may also object to processing or withdraw consent at any time.

To exercise your rights, contact us at hello@atello.co. We will respond within one month.

8. Security

We use appropriate technical and organizational measures to protect your data, including encryption, access controls, and secure hosting. No method of transmission over the internet is 100% secure, but we work to minimize risk.

9. Cookies

We use essential cookies to operate the Service and optional analytics cookies to understand usage. You can manage cookie preferences through your browser settings. For more details, see our Cookie settings.

10. International transfers

Some of our service providers may process data outside your country of residence. When this occurs, we rely on appropriate safeguards, such as standard contractual clauses or adequacy decisions, to protect your data.

11. Changes to this notice

We may update this Privacy Notice from time to time. We will notify you of material changes by email or through the Service. Please review this notice periodically.

12. Contact

If you have any questions about this Privacy Notice or how we handle your data, contact us at hello@atello.co.